Help

Help & Support

Welcome to Createeasy support center. We’re here to make your experience smooth and stress-free. If you have any questions or issues, this page will guide you.

? Frequently Asked Questions (FAQs)

Q1. How do I purchase an image or design file?
Simply browse our categories, add items to your cart, and proceed to checkout. You’ll receive a download link after payment.

Q2. What formats do you provide?
We provide JPG, PNG, PSD (Photoshop), AI (Illustrator), and ESI (Editable Source Illustration) files depending on the product.

Q3. Can I use these files for commercial use?
Yes! All purchases include a non-exclusive license for personal and commercial use. However, reselling or redistributing the file itself is not allowed.

Q4. What if my download link doesn't work?
Please contact our support team with your order ID. We'll send you a fresh link within 24 hours.

?️ Need Technical Help?

Issues with:

• Downloading a file?

• Opening a PSD or AI file?

• License confusion?

Don’t worry—we’ll assist you personally.

? Email us at: createeasy@gmail.com
? Call/WhatsApp: +91-8012156246

? Payment & Refund Policy

• We accept all major payment methods.

• As our products are digital, no refunds are issued unless files are corrupt or undelivered.

? Support Hours

Monday to Saturday: 10 AM – 7 PM IST
Closed on Sundays and public holidays.

? We're Here to Help!

Whether you’re a first-time buyer or a pro designer, our team is always ready to assist you. Just drop us a message, and we’ll make it right.